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August 30, 2013

BT to disconnect Dial-Up service in remote areas


Like a bolt out of the blue, BT is to stop dial-up internet service from 1st September. The telecoms firm said it was taking the step because only a “tiny number” of its customers still went online using a dial-up modem. It added that the vast majority of its 6.8 million broadband customers had switched to much faster connections. However, a small number of people in rural areas where broadband will not work will struggle to get online after the change.

Although Dial-up customers were informed back in May and June this year it still leaves approximately 1,000 customers who live in remote areas, (who do not have access to broadband as their phone lines do not support the technology) struggling to find alternative service although BT have said they can switch over to BT subsidiary Plusnet.

A BT spokesman said:

“No-one is being left without the option of an alternative service,” said a BT spokesman.

Sebastian Lahtinen from the Think Broadband news site, said the closure was a sign of the times.

“It’s a statement of how mainstream broadband services have become, with entry-level broadband being cheaper than the dial-up plans BT is closing down,”

he said. 


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Dave Thornton

Senior Editor

Senior Editor
Been involved in technology for many years, more than I care to remember. Live in Dundee, Scotland. I like Android, Windows Phone OS, BlackBerry OS and iOS, and love writing about all things techie. Currently have a Honor 6+, Elephone P6000, Nexus 5, Chrombook C720, HTC One M7, Nokia Lumina 625, Microsoft Lumia 435, Blackberry Q10, HTC Hero and iPad mini