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March 3, 2014

HTC One halt Kitkat update in the UK – Temporarily


HTC has temporarily halted the Android 4.4 KitKat update to its HTC One in the UK In a statement, HTC said that some HTC One users who updated their handsets are experiencing some difficulties with the update. Of course, HTC says that it is working hard to resolve the problem. In the meantime, it has revised its U.K. Software Updates page to show that the update to networks is back at the integration stage, which comes prior to the push to customers.


We’re not sure exactly what difficulties U.K. HTC One owners are experiencing with the KitKat update, but the issues were obviously severe enough for HTC to put a stop to things for now.

HTC said in a statement:

“We are aware that a limited number of HTC users are experiencing difficulties with the KitKat update. As a result, all FOTA updates have been temporarily suspended. HTC is committed to providing customers with the best possible mobile experience and we are working hard to resolve the issue quickly.”

We will keep an eye on this situation, and while HTC hasn’t said when it will resume the updates, as soon as they do we will let you know.

We have the HTC One updated to Kitkat and have not noticed any problems. If you are having problems please lets us know, in the comments box below.


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Dave Thornton

Senior Editor

Senior Editor
Been involved in technology for many years, more than I care to remember. Live in Dundee, Scotland. I like Android, Windows Phone OS, BlackBerry OS and iOS, and love writing about all things techie. Currently have a Honor 6+, Elephone P6000, Nexus 5, Chrombook C720, HTC One M7, Nokia Lumina 625, Microsoft Lumia 435, Blackberry Q10, HTC Hero and iPad mini