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July 28, 2012

HTC provide’s explanation to why Desire HD get’s no Android 4.0 loving

DHD

There was a few angry HTC user’s when we confirmed that HTC was not going to update it’s Desire HD to Android 4.0 after giving it’s users some hope. It seems the company feel’s your pain ever so slightly and has decided to let you all know why it came to this decision. The official statement is below so have a read and let us know what you think.

We’ve heard your feedback on our decision not to update the HTC Desire HD to Android 4.0. We completely understand that this is a controversial decision.

For more background, due to how storage on the HTC Desire HD is partitioned – and the larger size of Android 4.0 – it would require re-partitioning device storage and overwriting user data in order to install this update. While technically advanced users might find this solution acceptable, the majority of customers would not. We also considered ways to reduce the overall size of the software package, but this would impact features and functionality that customers are currently using. Even after installing the update, there were other technical limitations which we felt negatively impacted the user experience.

We believe an update should always improve the user experience and carefully evaluate each update based on this criteria. While we are very aware of the disappointment from this decision, we believe the impact to user experience was too great. We recognize this is a change from our previous statement and for that we’re truly sorry.

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Ryan Oneill

Editor In Chief

I live in Scotland UK and have been blogging about technology for a long time. I started BeginnersTech as I wanted even the total novice to be able to enjoy it as much as I do. If you ever need help or want to ask a question you have come to right place.

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