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April 12, 2015

Microsoft help threads for issues with Windows 10 update

W10_1_1a

Lumia 625                                                                  Lumia 435

The new Windows 10 Phone TP (Technical Preview) has had a rough start. From severe server issues, to several false starts, some users still haven’t been able to get the software installed on their devices.

Microsoft has posted a few help threads on the issue that you should be interested in should you have run into any of these issues:

If your phone was configured for the Fast ring but you don’t see any updates offered for Windows 10 , check here.

If your phone is on the list of devices supported but you aren’t seeing any option for an Insider fast, check here.

If you got Windows Phone 8.1 Update 2 but haven’t been able to make the jump to Windows 10, check here.

While the update process was rough, we must still remind you that this is a preview. And things often do go wrong in deployment, this is just one of those things and in this case, days. Have you been able to get Windows 10 mobile on your Lumia? Let us know in the comments below

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Dave Thornton

Senior Editor

Senior Editor
Been involved in technology for many years, more than I care to remember. Live in Dundee, Scotland. I like Android, Windows Phone OS, BlackBerry OS and iOS, and love writing about all things techie. Currently have a Honor 6+, Elephone P6000, Nexus 5, Chrombook C720, HTC One M7, Nokia Lumina 625, Microsoft Lumia 435, Blackberry Q10, HTC Hero and iPad mini