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November 19, 2013

Samsung Withdraws Android 4.3 Update for Galaxy S3 in UK

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Samsung Mobile UK has temporarily withdrawn the Android 4.3 Jelly Bean update for its Galaxy S3 handset following complaints, as Samsung contends with update problems. They are also having the same problems in the US.

The long-awaited S3 update, which took the device directly from Android 4.1 to 4.3, arrived in the UK two weeks ago but brought several issues with it, angering those who’d installed the upgrade to their device.

Among the reported bugs were rapidly increased battery drain, random freezing and alarms not going off, while some apps failed to work altogether. It has taken Samsung a while but they finally responded with an official statement, withdrawing the download until the issue can be fixed.

“As we are currently investigating the reported issues with Galaxy S3 4.3 Jelly Bean update, the upgrading service has been temporarily suspended,” Samsung Mobile UK told the SamMobile blog in a statement. “We are committed to providing customers with the best possible mobile experience, and will ensure to resume the upgrading service at the earliest possibility.”

 

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Dave Thornton

Senior Editor

Senior Editor
Been involved in technology for many years, more than I care to remember. Live in Dundee, Scotland. I like Android, Windows Phone OS, BlackBerry OS and iOS, and love writing about all things techie. Currently have a Honor 6+, Elephone P6000, Nexus 5, Chrombook C720, HTC One M7, Nokia Lumina 625, Microsoft Lumia 435, Blackberry Q10, HTC Hero and iPad mini