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November 9, 2013

uSwitch Awards – Three and Tesco Mobile Pickup Best Value UK Networks

Three_Tesco

Three, HTC and Tesco Mobile are among the big winners in this year’s uSwitch Awards, awarded by phone fans and industry experts to the best manufacturers and mobile networks for value, coverage, customer support and extras.

Three hit the jackpot with the most awards, lifting four awards.

Customer satisfaction ratings:
Putting all of the old support spectres to bed once and for all, nearly 70% of consumers found Three was the magic number when it came to customer service.

Three as the network giving the best value for money:
The data-loving network was a runaway winner in this category – with judges particularly impressed with the mix of great value with service reliability and a competitive eye, as well as being “the king when it comes to all-you-can-eat data”.

Three was also named best for roaming:
With the introduction of their ‘Feel at Home’ service enabling UK tariff allowances to be used in seven countries around the globe, Three were clear category winners, with 65% of those surveyed in agreement.

Three: Best Pay Monthly – Value For Money;
With a host of all-you-can-eat plans and a promise to shake up the mobile market by offering 4G at no extra cost, a whopping 87.9% of cost-conscious customers found Three their network of choice.

Tesco Mobile customers declared themselves the happiest
Customers thought their network’s coverage and PAYG is good value for money.

4G network EE took home the award for fastest network:
EE gained the fastest average upload and download speeds of the major mobile providers from thousands of tests carried out by the mobile performance research company.

Overall, O2 was named the best pay-monthly network and best for perks:
A combination of attractive packages, strong Priority perks and sterling reception saw O2 take the overall best network prize.

 GiffGaff  (O2-owned) won best PAYG network:
With per minute call, text and data charges cheaper than the competition, not to mention appealing international rates and a nice line in incentives, the people-powered network reigned supreme in the prepay category.

Of the major networks, only Vodafone went home empty-handed.

HTC is the best manufacturer in terms of design, the quality of phones:
With an impressive commitment to design, HTC – and particularly the One handset – was a clear judge favourite, confirming the manufacturer as one that innovative flagship products which deliver in all areas.

Apple picked up three awards
Best OS with the iOS7
Best designed and easiest to use phone
Most easiest to use phone

Carphone Warehouse is named best high street retailer for the third year in a row,
Mobiles.co.uk gets the nod for best online retailer.

Well what do you think of these awards.Do you agree with the line-up of winners? Let us know your thoughts. See full awards on the link below.

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Dave Thornton

Senior Editor

Senior Editor
Been involved in technology for many years, more than I care to remember. Live in Dundee, Scotland. I like Android, Windows Phone OS, BlackBerry OS and iOS, and love writing about all things techie. Currently have a Honor 6+, Elephone P6000, Nexus 5, Chrombook C720, HTC One M7, Nokia Lumina 625, Microsoft Lumia 435, Blackberry Q10, HTC Hero and iPad mini